​We are currently recruiting on behalf of a global manufacturing company due to their continued growth and development they are seeking to employ a Shipping Customer Services Coordinator for their site in Kings Lynn.

Working Hours

Start between 8am & 9am and finish at 4pm & 5pm, working 37.5 hours per week.

Salary

£21,000 - £23,000 per annum, depending on experience

Duties To Include

• Consolidate and configure shipments, within established guidelines to ensure timely service and cost effectiveness for efficient service to customers. Utilise the consolidation report to minimize loads to affiliates, LTL’s, FTL and containers

• Verification of orders to be shipped, drawing up all the documents necessary for the smooth running of the transport process; customs documentation etc and to monitor daily shipments to ensure that they are completed

• Raise shipping documentation, distribute to customers and forwarders accordingly.

• Perform a variety of customer transactions such as order entry, processing, follow-up, maintain open order and late order reports and contract review

• Investigation of customer complaints regarding deliveries

• Carrier management, monitor scheduled shipment dates and track order shipments directly with carriers or via the Internet to ensure timely delivery and expedite as needed

• Set up documents on the PC and supply customer data upon request