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CPC Modular 2 (CC10) - Customer Care & Municipal Operations - Health and Safety

Duration:

7 hours (2 x 3.5 hrs)

Course Description

Course Content

Customer Care

  1. Common customer care issues
  2. Types of customer
  3. Enhancing the image of the company
  4. The role of the driver – skills and attitude
  5. Customer care rules

Municipal Operations - Health & Safety

  1. Legal Responsibilities
  2. Risks at Work
  3. Risks with Vehicles
  4. Risks with Reversing
  5. Customers Drivers Safety
  6. Disposal Sites
  7. Risk Assessments
  8. Do's and Don'ts

Next Courses:

Saturday 20th October 2018,

Monday 22nd - Friday 26th October 2018

Course contact Info

Date Posted:
21 August, 2018

Contact Details:
Super CSS People
Email Super CSS People