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CPC Modular 2 (CC14) - Customer Care & Secure Transport Operations

Duration:

7 hours (2 x 3.5 hrs)

Course Description

Course Content

Customer Care

  1. Common customer care issues
  2. Types of customer
  3. Enhancing the image of the company
  4. The role of the driver – skills and attitude
  5. Customer care rules

Secure Transport Operations

  1. Vehicle Security
  2. International Road Transport
  3. Illegal Immigrants
  4. Effective Systems
  5. Penalty Considerations

Next Courses:

Saturday 20th October 2018,

Monday 22nd - Friday 26th October 2018

Course contact Info

Date Posted:
21 August, 2018

Contact Details:
Super CSS People
Email Super CSS People