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CPC Modular 2 (CC16) - Customer Care & The Highway Code

Duration:

7 hours (2 x 3.5 hrs)

Course Description

Course Content

Customer Care

  1. Common customer care issues
  2. Types of customer
  3. Enhancing the image of the company
  4. The role of the driver – skills and attitude
  5. Customer care rules

The Highway Code

  1. General Rules, Techniques and Advice
  2. Using the Road
  3. Driving in adverse weather conditions
  4. Waiting and Parking
  5. Motorways
  6. Road Signs and Markings

Next Courses:

Saturday 20th October 2018,

Monday 22nd - Friday 26th October 2018

Course contact Info

Date Posted:
21 August, 2018

Contact Details:
Super CSS People
Email Super CSS People