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CPC Modular 2 (CC3) - Customer Care & Digital Tachograph Operation

Duration:

7 hours (2 x 3.5 hrs)

Course Description

Course Content

Customer Care

  1. Common customer care issues
  2. Types of customer
  3. Enhancing the image of the company
  4. The role of the driver – skills and attitude
  5. Customer care rules

Digital Tachograph

  1. Introduction to the digital tachograph
  2. Inserting the Driver card and making manual entries
  3. Clock changing and mode switch selection
  4. Ejecting the card
  5. Understanding printouts

Next Courses:

Saturday 20th October 2018,

Monday 22nd - Friday 26th October 2018

Course contact Info

Date Posted:
21 August, 2018

Contact Details:
Super CSS People
Email Super CSS People