Experts in people

logo-css-internal

CPC Modular 2 (CC5) - Customer Care & Fuel Efficient Driving

Duration:

7 hours (2 x 3.5 hrs)

Course Description

Course Content

Customer Care

  1. Common customer care issues
  2. Types of customer
  3. Enhancing the image of the company
  4. The role of the driver – skills and attitude
  5. Customer care rules

Fuel Efficient Driving

  1. Benefits of Safe and Fuel Efficient Driving
  2. Fundamentals of Safe and Fuel Efficient Driving
  3. Fuel Saving Tips
  4. Case Studies

Next Courses:

Saturday 20th October 2018,

Monday 22nd - Friday 26th October 2018 

Course contact Info

Date Posted:
21 August, 2018

Contact Details:
Super CSS People
Email Super CSS People