Experts in people


CPC Modular 2 (CC6) - Customer Care & Fire Safety Awareness


7 hours (2 x 3.5 hrs)

Course Description

Course Content

Customer Care

  1. Common customer care issues
  2. Types of customer
  3. Enhancing the image of the company
  4. The role of the driver – skills and attitude
  5. Customer care rules

Fire Safety Awareness

  1. Vehicle Fires and Emergency Situations
  2. Fire Legislation and Statistics
  3. Causes of workplace fires and workplace fire prevention
  4. Actions on discovering a fire and upon hearing a fire alarm
  5. Triangle of fire
  6. Fire extinguishers
  7. Safety Signage
  8. Human responses in fire situation

Next Courses:

Saturday 20th October 2018,

Monday 22nd - Friday 26th October 2018

Course contact Info

Date Posted:
21 August, 2018

Contact Details:
Super CSS People
Email Super CSS People