Experts in people
CPC Modular 2 (CC9) - Customer Care & Manual Handling
Duration:
7 hours (2 x 3.5 hrs)
Course Description
Course Content
Customer Care
- Common customer care issues
- Types of customer
- Enhancing the image of the company
- The role of the driver – skills and attitude
- Customer care rules
Manual Handling
- The Law
- The Musculo-Skeletal System
- Bio-mechanics and mechanism of injury
- Flexibility
- Ergonomics
- Principles of Safe Lifting
Next Courses:
Saturday 20th October 2018,
Monday 22nd - Friday 26th October 2018
Course contact Info
Date Posted:
21 August, 2018
Contact Details:
Super CSS People
Email Super CSS People