Experts in people


CPC Modular 2 (CM8) - Conflict Management & Industrial Environment


7 hours (2 x 3.5 hrs)

Course Description

Course Content

Conflict Management

  1. What constitutes conflict
  2. The role of communication in conflict
  3. The procedural, environmental and legal context of violence in the workplace
  4. Requirements of individuals and organisations following a violent incident

Industrial Environment

  1. Road Transport Operations and other modes
  2. Different Road Transport Activities
  3. Road Transport Organisation
  4. Different Road Transport Specialisations
  5. Industry Changes

Next Courses:

Saturday 20th October 2018,

Monday 22nd - Friday 26th October 2018

Course contact Info

Date Posted:
20 August, 2018

Contact Details:
Super CSS People
Email Super CSS People