Experts in people


CPC Modular 2 (CM9) - Conflict Management & Manual Handling


7 hours (2 x 3.5 hrs)

Course Description

Course Content

Conflict Management

  1. What constitutes conflict
  2. The role of communication in conflict
  3. The procedural, environmental and legal context of violence in the workplace
  4. Requirements of individuals and organisations following a violent incident

Manual Handling

  1. The Law
  2. The Musculo-Skeletal System
  3. Bio-mechanics and mechanism of injury
  4. Flexibility
  5. Ergonomics
  6. Principles of Safe Lifting

Next Courses:

Saturday 20th October 2018,

Monday 22nd - Friday 26th October 2018

Course contact Info

Date Posted:
20 August, 2018

Contact Details:
Super CSS People
Email Super CSS People